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What makes Medas Botanics Skincare different from other skincare brands?

At Medas Botanics Skincare, we combine nature’s finest ingredients with scientific research to create effective, safe skincare solutions. Our products are tailored specifically for people of color, focusing on concerns like hyperpigmentation, acne, and skin repair. We prioritize natural, responsibly sourced ingredients and sustainability in our packaging and testing methods.

Are Medas Botanics products suitable for all skin types?

Yes, our products are formulated to cater to various skin types and concerns. Whether you have oily, dry, combination, or sensitive skin, you’ll find a product that suits your needs. Each collection is designed to address specific skin issues, ensuring personalized care.

What ingredients do you use in your skincare products?

We use a variety of natural and scientifically backed ingredients, including botanical extracts, vitamins, and minerals. Our Skin Nutrient collection features fruit and vegetable extracts, such as tomatoes, cucumber, carrot, watermelon, pineapple, avocado, orange, lemon to nourish and enhance your skin’s natural radiance.

How do I choose the right product for my skin concerns?

To choose the right product, identify your primary skin concern. For hyperpigmentation, our Intense Glow and Sheer Glow collections are ideal. For brightening and enhancing your complexion, try Vivid Glow. Skinfix is perfect for repairing damaged skin, while Visage Glow targets acne. Explore our product descriptions for more detailed guidance.

How often should I use Medas Botanics products?

The frequency of use depends on the specific product and your skin type. Generally, cleansers can be used daily, while treatments like serums and masks can be used a few times a week. Follow the instructions provided with each product for the best results.

Can children use Medas Botanics products?

Yes, our Pure Glow collection is specially formulated for children, ensuring gentle and safe skincare for delicate skin.

Where can I purchase Medas Botanics products?

You can purchase our products directly from our website. We offer a seamless shopping experience and ship to various locations.

How long does it take to dispatch my order after payment?

Orders are dispatched within 24 hours after payment confirmation.

How long does delivery take?
  • Western and Eastern States: 3 working days after dispatch (exclusive of the dispatch day)
  • Northern States: 4-5 working days after dispatch
  • International Delivery: 7 days after dispatch


How will I know when my order has been dispatched?

You will be emailed and notified as soon as your order is dispatched, and a waybill will be sent to you to track the shipment status.

Do you offer any discounts or promotions?

Yes, we regularly offer discounts and promotions. Sign up for our newsletter and follow us on social media to stay updated on our latest offers and exclusive deals.

What should I do if I experience any irritation or reaction to a product?

If you experience any irritation or adverse reaction, discontinue use immediately and consult with a dermatologist. We recommend performing a patch test before using any new product to ensure compatibility with your skin.

What is your shipping and return policy

To learn more about our shipping policy, click here.

How can I contact customer service for further inquiries?

You can reach our customer service team via email at hello@medasbotanics.com or through our website’s contact form. We are here to assist you with any questions or concerns you may have.

Feel free to explore our website for more information about our products and the science behind our formulations. Thank you for choosing Medas Botanics Skincare for your skincare journey!